Overview
We're looking for an experienced and passionateÃÂâÃÂÃÂÃÂïAccount Director to join our team. The Account Director plays an essential role in servicing the Client by ensuring timeous and accurate execution of briefs, project management of all jobs and the management and tracking of all finances (processing CE's, billing PO's, weekly reporting). Attention to detail and strong administrative skills are therefore a critical success factor and requirement for this role. The successful candidate must demonstrate the skills to be credible at this level, with the ability to problem solve and escalate as needed to the Client Service Director when needed and be able to stay in control of the roll out of Client campaigns.
Scope of the role:
To implement and manage as tasked the successful creation, development and roll out of Client marketing communication in an integrated campaign capacity as well as manage all required administrative tasks.
Responsibilities
Champion
Ensure delivery of campaigns against agreed timelines and milestones of campaign development and execution
Execute integrated campaigns ensuring that our campaigns work across ATL, Digital and BTL.
Escalate issues to the Client Service Director as needed, to prevent campaign milestones being missed or budget being negatively impacted
Actively pursue opportunities to learn and grow within the portfolio
Living shared values and core behaviours of Studio one and Toyota
Maintain excellent intercompany and interdepartmental communication and knowledge transfer
Growth and Profitability
Assist the team in identifying and maintaining opportunities for optimization and harmonization / integration of the various departments and Publicis Communications agencies
Maintain efficiencies, economies of scale & resource optimization, ensuring jobs are delivered according to the allocated budget
Talent
Act as a role model for Account Management members
Support knowledge transfer, knowledge sharing and up skilling through relevant & appropriate learning / teaching channels
Strive to learn and grow, pro-actively seek opportunities and become involved in projects outside of allocated tasks
Operational Excellence
Implement, monitor, and manage the workflow process as tasked, escalating to the Client Partner where necessary
Proactive management of all project timelines, always ensuring on time and in full delivery of projects
Monitor standards by checking all work is on the brief and to the desired quality of level before sending it to client
Assist to optimize internal resource allocation and utilization
Solid writing, communication and presenting skills in English (a good command of the English language)
Weekly management, updating and tracking of finances (CE's, PO's, Billings) and reporting to ensure cashflow management
Be a strategic partner to your clients, enabling you to guide and drive better work, better business conversations and build business.
Financial experience is preferred
Have tough and honest conversations with your client to enable your team to deliver excellence and you create trust through positive outcomes.
Maintain the integrity of the creative strategy and work throughout the campaign
Exceptional management of client expectations
Proactive & Solution driven.
Qualifications
Marketing qualification essential
5+ years' experience in Account Management
You must have experience running jobs, projects and campaigns from start to finish with little senior support
Financial & budget management experience is preferred
Manage up - ensure your seniors are abreast of all activity on the account and empower them to support you through open lines of communication