Account Support Officer

Responsibilities Customer Support & Service: Handling queries regarding accounts, processing payments, and resolving customer complaints efficiently. Account Maintenance & Administration: Opening and closing accounts, updating customer information, managing documentation, and maintaining accurate financial records. Transaction Processing: Assisting with deposits, withdrawals, and tracking transactions to ensure accuracy. Compliance & Risk Management: Ensuring all banking activities and transactions comply with internal policies, procedures, and regulatory requirements. Internal Support: Assisting the wider banking team with administrative duties, such as managing, preparing, or reviewing account reports. Requirements OND in Accounting, Finance, Economics, Business Administration or related discipline only. 1-2 years' experience in banking operations, commercial/business banking support, client onboarding. High accuracy in recording financial data and checking documents. Excellent verbal and written skills for client interaction. Competence in using banking software, computer systems, and, or digital banking platforms. Ability to resolve issues related to customer accounts and transactions. Must be staying close to Alaba.