Key Duties/ Responsibilities
Client Relationship Management.
Strategic Account Planning.
Communication and Coordination.
Problem Resolution.
Market Analysis.
Reporting and Analysis.
Key Outputs/Deliverables
Effective implementation of set business plan and sales budgets.
.Business Development; growth into new markets and achievement of set sales target/ business growth.
Relationship Management; high level of customer retention, improved customer relations and quality services to the existing clientele.
Sales reporting
Academic and professional Qualifications and experience required
Diploma or Bachelors degree in business, marketing, or a related field.
Proven experience in key account management or a similar role.
Proficient in using CRM software and other relevant tools.