About the Role
We are seeking an organized and detail-oriented Accounts Receivable Officer to oversee the end-to-end revenue collection process. The successful candidate will be responsible for ensuring accurate billing, maintaining healthy client accounts, managing collections, and supporting overall revenue compliance.
Key Responsibilities
Generate and issue accurate invoices, credit notes, debit notes, and customer statements within established timelines.
Verify pricing, billing information, and transaction records to ensure accuracy and compliance with company policies.
Maintain accurate customer account balances and ensure timely allocation of receipts and payments.
Monitor outstanding receivables and proactively follow up with clients to ensure payments are received within agreed credit terms.
Conduct account reconciliations and resolve billing or payment disputes in a timely manner.
Monitor customer credit limits and contractual spending thresholds, escalating potential risks where necessary.
Prepare receivables ageing reports and recommend actions to minimize overdue debt.
Support debt recovery initiatives for overdue accounts and coordinate escalation processes where required.
Maintain accurate VAT and customer compliance records.
Provide regular reports and insights on collections performance, debtor status, and revenue trends.
Qualifications
Diploma or Bachelor's Degree in Accounting, Finance, Commerce, or a related field.
CPA Part II or equivalent accounting qualification.
At least 2 years' experience in Accounts Receivable, Credit Control, Revenue Compliance, or a similar finance role.
Experience working with accounting or ERP systems such as Sage, QuickBooks, SAP, or equivalent.
Proficiency in Microsoft Excel and financial reporting.
Skills & Competencies
Strong attention to detail and accuracy.
Excellent analytical and problem-solving skills.
Strong communication and stakeholder management abilities.
Effective negotiation and collections skills.
High level of integrity, accountability, and professionalism.
What Success Looks Like
Accurate and timely billing of all client accounts.
Prompt collection of outstanding receivables.
Healthy debtor ageing with minimal overdue balances.
Timely resolution of billing and payment queries.
Accurate financial records and compliance documentation.