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Admin / Property Officer at Alpha Mead Group
Alpha Mead Group
October 22, 2026
Full-time
On-site
Property Operations
Support the day-to-day administration of the property.
Maintain up-to-date tenant/occupant records and property information.
Receive and track maintenance/service requests.
Follow up with technical and cleaning teams to ensure timely resolution of requests.
Support routine property inspections and document identified issues.
Monitor common-area cleanliness, presentation and general property conditions.
Assist in coordinating access for contractors, vendors and service providers.
Support move-in, move-out and other tenant/occupant activities.
Maintain records of keys, access cards and other property-related assets where applicable.
Support preparation and distribution of tenant/occupant communications and notices.
Administration
Maintain property and facility documentation and records.
Prepare reports, schedules, correspondence, minutes and other administrative documents.
Support procurement and administration of office/property supplies.
Maintain records of invoices, service requests, purchase requests and supporting documents.
Schedule meetings and coordinate facility-related appointments.
Assist the Facilities/Property Manager with routine administrative activities.
Maintain confidentiality of tenant, employee and company information.
Support facility events, inspections, meetings and other operational activities.
Key Performance Indicators
Front-desk/customer service satisfaction
Service-request response and closure time
Accuracy of tenant/property records
Complaint resolution rate
Administrative turnaround time
Documentation accuracy
Tenant/occupant satisfaction
Compliance with property procedures
Visitor/access-control compliance
Qualifications & Experience
OND/HND/Bachelor's degree in Business Administration, Estate Management, Facility Management, Secretarial Administration, Hospitality or related discipline.
2 - 4 years' experience in front-office administration, property management, facilities management, customer service or a related role.
Experience in a commercial/residential property environment is an advantage.
Good working knowledge of Microsoft Office/Google Workspace.
Experience using CAFM/CMMS, property management or ticketing systems is an advantage.
Key Competencies
Customer service
Front-office management
Property administration
Communication
Organisation and coordination
Record keeping
Problem-solving
Professionalism
Attention to detail
Stakeholder management
Support the day-to-day administration of the property.
Maintain up-to-date tenant/occupant records and property information.
Receive and track maintenance/service requests.
Follow up with technical and cleaning teams to ensure timely resolution of requests.
Support routine property inspections and document identified issues.
Monitor common-area cleanliness, presentation and general property conditions.
Assist in coordinating access for contractors, vendors and service providers.
Support move-in, move-out and other tenant/occupant activities.
Maintain records of keys, access cards and other property-related assets where applicable.
Support preparation and distribution of tenant/occupant communications and notices.
Administration
Maintain property and facility documentation and records.
Prepare reports, schedules, correspondence, minutes and other administrative documents.
Support procurement and administration of office/property supplies.
Maintain records of invoices, service requests, purchase requests and supporting documents.
Schedule meetings and coordinate facility-related appointments.
Assist the Facilities/Property Manager with routine administrative activities.
Maintain confidentiality of tenant, employee and company information.
Support facility events, inspections, meetings and other operational activities.
Key Performance Indicators
Front-desk/customer service satisfaction
Service-request response and closure time
Accuracy of tenant/property records
Complaint resolution rate
Administrative turnaround time
Documentation accuracy
Tenant/occupant satisfaction
Compliance with property procedures
Visitor/access-control compliance
Qualifications & Experience
OND/HND/Bachelor's degree in Business Administration, Estate Management, Facility Management, Secretarial Administration, Hospitality or related discipline.
2 - 4 years' experience in front-office administration, property management, facilities management, customer service or a related role.
Experience in a commercial/residential property environment is an advantage.
Good working knowledge of Microsoft Office/Google Workspace.
Experience using CAFM/CMMS, property management or ticketing systems is an advantage.
Key Competencies
Customer service
Front-office management
Property administration
Communication
Organisation and coordination
Record keeping
Problem-solving
Professionalism
Attention to detail
Stakeholder management