Facility Manager (Abuja) at Alpha Mead Group

Manage the day-to-day technical and operational activities across the facility.
Ensure effective operation and maintenance of electrical, mechanical, plumbing, HVAC, fire protection, building fabric and other critical building systems.
Develop and implement preventive and corrective maintenance programmes.
Supervise technical personnel, artisans, vendors and service contractors.
Monitor equipment performance, breakdowns, maintenance schedules and service response times.
Ensure effective use of CMMS/work-order management systems for maintenance planning and reporting.
Conduct regular facility inspections and identify technical defects, operational risks and improvement opportunities.
Coordinate planned and reactive maintenance activities while minimising disruption to occupants and business operations.
Manage service providers and contractors, ensuring compliance with agreed SLAs, scope of work and quality standards.
Monitor technical consumables, spare parts, tools and maintenance resources.
Review technical quotations and provide recommendations on repairs, replacement and improvement works.
Support energy-efficiency initiatives and monitor utility consumption.
Ensure compliance with statutory inspection, certification and regulatory requirements.
Participate in emergency preparedness, business continuity and incident response activities.
Prepare technical and operational reports, including maintenance performance, breakdown analysis, energy consumption and facility condition reports.
Monitor operational expenditure and contribute to effective cost management.
Ensure compliance with HSE, QMS, company policies and client requirements.
Drive continuous improvement in facility reliability, service quality and customer satisfaction.


Key Performance Indicators


Planned Preventive Maintenance (PPM) compliance
Equipment uptime/reliability
Breakdown response and resolution time
SLA compliance
Maintenance cost efficiency
Energy/utilities consumption
Contractor performance
HSE compliance
Client/customer satisfaction
Audit/QMS compliance


Qualifications


Bachelor's degree/HND in Mechanical, Electrical, Building Services, Facilities Management, or a related discipline.
Professional certification in Facilities Management, Engineering, Project Management or a related field is an advantage.
7 - 9 years' relevant experience, preferably in facilities management, commercial real estate, industrial, residential or mixed-use facilities.
Strong knowledge of MEP systems, building operations and maintenance.
Experience managing technical teams and contractors.
Working knowledge of CMMS and facility management systems.
Good knowledge of HSE and statutory requirements.


Key Competencies


Technical and facilities management expertise
People management
Problem-solving and troubleshooting
Contractor/vendor management
Cost management
Client relationship management
Report writing and analytical skills
Communication and interpersonal skill