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Application Support Officer, Stanbic IBTC Asset Management at Stanbic IBTC
Stanbic IBTC
October 22, 2026
Full-time
On-site
Job Description
The Application Support Officer is to ensure that all electronic and digital channels in the production environment are available and useable by customers 24/7. He/She ensures that all applications within his domain are available and useable by customers 24/7.
He/She will also responsible for providing insights/foresights to the business through script writing using business intelligent/ user-interpretable tools to ensure the business is well informed of its operations.
Support the organisation's software applications by helping to resolve technical issues and troubleshooting problems.
Assist in maintaining system performance, security, and stability
Support system upgrades and monitor application health to ensure the applications run smoothly and efficiently.
Qualifications
First Degree in IT and Computer Sciences or related discipline
Professional Certifications (Ms SQL, Advance script writing, AIX/Unix/Ubuntu, Basic Financial knowledge, .NET programming etc.) will be an added advantage.
Minimum of 3 years Application Support experience in the financial sector.
Behavioural Competencies:
Adopting Practical Approaches
Articulating Information
Checking Things
Documenting Facts
Embracing Change
Following Procedures
Interpreting Data
Producing Output
Taking Action
Team Working
Thinking Positively
Upholding Standards.
Technical Competencies:
Application Support
Business Analysis Environments and Perspectives
Business Continuity and Disaster Recovery Planning
Continuous Deployment
Database Administration
Project Management (Project Mgmt)
Stakeholder Management
Testing (unit, regression, integration).
The Application Support Officer is to ensure that all electronic and digital channels in the production environment are available and useable by customers 24/7. He/She ensures that all applications within his domain are available and useable by customers 24/7.
He/She will also responsible for providing insights/foresights to the business through script writing using business intelligent/ user-interpretable tools to ensure the business is well informed of its operations.
Support the organisation's software applications by helping to resolve technical issues and troubleshooting problems.
Assist in maintaining system performance, security, and stability
Support system upgrades and monitor application health to ensure the applications run smoothly and efficiently.
Qualifications
First Degree in IT and Computer Sciences or related discipline
Professional Certifications (Ms SQL, Advance script writing, AIX/Unix/Ubuntu, Basic Financial knowledge, .NET programming etc.) will be an added advantage.
Minimum of 3 years Application Support experience in the financial sector.
Behavioural Competencies:
Adopting Practical Approaches
Articulating Information
Checking Things
Documenting Facts
Embracing Change
Following Procedures
Interpreting Data
Producing Output
Taking Action
Team Working
Thinking Positively
Upholding Standards.
Technical Competencies:
Application Support
Business Analysis Environments and Perspectives
Business Continuity and Disaster Recovery Planning
Continuous Deployment
Database Administration
Project Management (Project Mgmt)
Stakeholder Management
Testing (unit, regression, integration).