Assistant Outlet Manager at Hyatt

About The Role


The Assistant Outlet Manager role at Hyatt focuses on supporting the Outlet Manager in running a restaurant, bar, or café as a profitable, guest‑focused operation. The position requires hospitality management experience, strong leadership, and the ability to balance guest satisfaction with financial performance.


Key Responsibilities
Operational Management


Assist in managing the outlet as an independent profit Centre.
Ensure smooth daily operations in line with Hyatt International standards.
Maintain compliance with brand standards and corporate strategies. Guest Experience
Deliver maximum guest satisfaction through service excellence.
Handle guest complaints and feedback professionally.
Ensure consistent quality in food, beverages, and service. Financial Oversight
Help monitor budgets, costs, and revenues.
Support initiatives to drive sales and profitability.
Assist in inventory control and cost management. Team Leadership
Supervise and train outlet staff.
Support scheduling and workforce planning.
Foster a positive work environment aligned with Hyatt values.


Qualifications

Education : Degree, diploma in hospitality/restaurant management.


Experience: Minimum 2 - 3 years in a similar role, preferably in luxury hotels or large restaurants.
Strong leadership and team management abilities.
Excellent communication and interpersonal skills.
Proven track record in revenue growth and cost control.
In-depth knowledge of food & beverage operations, menu planning, and inventory