Branch Manager – Nyeri Branch at Simba Corp

Key Responsibilities


Direct all operational aspects of the branch, including customer service, human resource management, sales, workshop, and parts activities.
Assess local market conditions, identify current and prospective sales opportunities for new vehicles, service and parts and work with the respective teams to close the opportunities.
Work with the Product and Brand Managers to prepare Branch New Vehicle Sales annual budgets.
Work with the Head of Parts to identify potential Parts sub-dealers in the region, where Simba Corp does not have presence.
With guidance from the Heads of Departments, enforce implementation of all functional policies and standard operating procedures at the branch.
Maintain communication between the branch and Head Office by preparing and submitting daily, weekly, and month-end reports (as required) regarding operations and productivity. E.g.
Parts Reports: Sales, lost sale
Service Reports: WIP status, job cards opened.
Sales Reports: sales activity, including pipeline and conversion ratio.
Oversee branch financial management, including WIP management, debt collection/management and payment of suppliers in line with agreed terms.
Certify all accounting documents, including LPOs, petty cash, daily banking, purchase, etc.
Ensure that all departments are properly staffed and directed.
Address employee and customer concerns promptly.
Ensure all branch staff are adequately monitored and appraised as well as input into appraisals of branch management staff.
In liaison with head office, interview potential staff members and ensure training of new hires.
Hold weekly branch management meetings to update on various activities.
Ensure branch departmental meetings are held weekly.
Manage the Branch facilities by closely working with the facilities department to ensure periodic workstation maintenance routines are carried out.
Oversee the security issues of the branch in accordance with the company's security procedures.
To maintain the health and safety standards within the premises in line with the company and statutory regulations.
To maintain and continuously update the Quality Management System (QMS) in line with ISO9001:2015 requirements.


Academic Qualifications


Bachelor's degree in business fields of any other related discipline.
Professional Qualifications


Experience


10 years progressive experience in functional area, 5 years of which should be at a management level.
Auto-industry sales experience is desirable