PURPOSE OF THE ROLE:
The Branch Manager plans and directs the day-to-day operations of the Branch. Incumbent develops strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base.
You will also ensure customer needs are met, complaints are resolved, and service is quick and efficient. In addition, ensure all products and displays are merchandised effectively to maximize sales and profitability.
REQUIREMENTS
Proven work experience as a Branch Manager
Electrical/ Electronics will be advantageous
Experience managing a high-performance sales team
An ability to understand and analyze sales performance metrics
Solid customer service attitude with excellent negotiation skills
(Strong written communication and team management skills) Sound communication skills (written & verbal), coupled with the effective ability to interact with people at all levels
Manages, motivates and improves the team in order to achieve the company goals
Analytical skills with a problem-solving attitude
Availability to travel as and when required
Demonstrable capacity to keep abreast of new technology trends
Demonstrate problem-solving skills and negotiation skills
Solid understanding of budgeting and reporting
Provide market intelligence to the sales team
Performance, growth and development of the Independent sales force
Delivering strategies to optimize sales force performance
Anticipating business needs, identifying strategies to capitalize on opportunities and mitigate business risks
Developing goals, KPIs and objectives and executing against the Company's vision
Evaluating performance and productivity and identifying remedial action when required
Requirements
QUALIFICATIONS:
A post graduate Degree or its equivalent in Electrical or Electronics, Sales, Marketing, or closely related discipline from a recognized Tertiary Institution
Essential: 7 - 10 years' experience in Sales within a manufacturing environment - Electrical will be advantageous.
At least 5 years' experience in a Senior Sales managerial capacity.
Computer literate
BRANCH MANAGER TOP SKILLS & PROFICIENCIES:
Budgeting
Accounting and Finance
Marketing
Retail Management
Leadership
Ability to Motivate Others
Delegation
Customer Focus
Quick Learner
Multi-Task Skills
Team Player
Pricing
Staffing
Vendor Relationships
Market Knowledge
Results Driven
Strategic Planning
Management Proficiency
Client Relationships
Sales Experience
Organization
Verbal and Written Communication