Business Development Manager, Air and Sea at DSV

Main Purpose of The Role:


To be part of New Business Commercial Team and champion New Business growth for DSV.
To Protect, Grow and Innovate with regards to New Business Signed on.


Minimum Requirements:


Minimum of 4 years' Sales experience in Freight Forwarding


Added advantages:

Skills & Competencies:

Technical & Commercial


Strong understanding of Air & Sea freight forwarding products and services
Proven ability to sell complex logistics solutions
Solid commercial, negotiation, and financial acumen


Soft Skills


Results-driven with a strong hunter mindset
Excellent communication and presentation skills
Relationship builder with stakeholder management capability
Self-motivated, disciplined, and resilient


Qualifications:


Matric (essential)
Tertiary qualifications will be of advantage.


Computer packages


Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook, Cargo Wise (will be an advantage).
CRM Sytems


Duties and Responsibilities:

Duties and responsibilities will include, but not be limited to:

Business Development & Sales


dentify and pursue new Air & Sea freight opportunities within target industries and trade lanes
Develop and execute new business sales plans to achieve volume, revenue, and margin targets
Build and maintain a strong sales pipeline through prospecting, networking, and referrals
Lead customer negotiations, pricing discussions, and contract finalisation
Drive cross-selling opportunities across DSV's broader service offerings where applicable


Customer & Account Management


Establish trusted, long-term relationships with key decision-makers and stakeholders
Understand customer supply chain needs and propose tailored logistics solutions
Ensure smooth onboarding and handover to operations, maintaining service excellence
Proactively manage customer performance, retention, and growth opportunities


Market & Strategic Insight


Monitor market trends, competitor activity, and customer needs within Air & Sea freight
Contribute to sales strategy and vertical-specific initiatives
Provide accurate revenue forecasting and reporting through CRM and internal tools


Internal Collaboration


Work closely with Operations, Pricing, Customer Service, and Finance to deliver competitive and compliant solutions
Ensure adherence to DSV policies, governance, and ethical sales practices


Key Performance Indicators (KPIs)


New business revenue and gross profit
Customer acquisition and pipeline conversion
Margin quality and yield
Retention of newly acquired customers
Accuracy of forecasts and CRM discipline