Business Development Manager at DSV

Tertiary Qualification: Diploma or Degree in Logistics or related field
Computer Literacy Level: Microsoft Office (intermediate), Microsoft Dynamics & CW1 Advantageous
Job-related Requirements: 3-5+ years external sales experience in Freight Forwarding (air & sea preferred), or logistics/supply chain industry. Proven track record of meeting / exceeding sales targets.


Added Advantages for this role:


Freight Forwarding, 3PL/4PL Services, Supply Chain Optimization, Customs Regulations, Route Planning, Import/Export.
Sales & Business Development: Prospecting, Account Management, Cold Calling, Negotiations, RFP Management, Client Acquisition
Technology: CRM Systems, TMS (CW1), MS Office Suite


Main Purpose of the role:


Results-driven BDM with experience in logistics, specializing in [air/ocean/ground] freight and 3PL solutions. Proven ability to drive business development, exceed sales targets, and manage key client relationships. Expertise in analyzing client supply chain needs to deliver cost-effective and efficient transportation solutions.


Duties & Responsibilities:

Key Responsibilities

Business Development:


Identify, target, and secure new clients in line with company growth strategy
Develop and execute sales plans for assigned territory/accounts
Conduct client meetings, presentations, and solution proposals
Generate and follow up on qualified leads


Account Management:


Maintain and grow existing customer relationships
Conduct regular customer reviews and business assessments
Identify upselling and cross-selling opportunities


Sales & Revenue Targets


Achieve monthly and annual gross profit and volume targets
Manage pricing strategies in collaboration with operations and procurement
Prepare and negotiate quotations


Reporting & CRM


Maintain updated pipeline and activity tracking in CRM
Provide accurate sales forecasts and reports
Monitor market trends and competitor activity


Key Performance Indicators (KPIs)


New business revenue generated
Gross profit margins achieved
Client retention rate
Pipeline growth and conversion rate
Activity levels (calls, visits, proposals)


Personality Profile


Driven, target-oriented, and resilient
High energy and self-motivated
Customer-centric mindset
Ability to work under pressure