Business Readiness and Network Senior Manager at Deloitte

Surfaces ground truth from the business and converts insights into actionable readiness plans that minimise disruption, drive adoption, and link readiness to OKR‑driven outcomes. Please note, this position will require travel to East and West Africa as part of its responsibilities and is a two-year contract.

Key Responsibilities


Lead readiness assessments across business, people, process, data, and behaviour.
Produce evidence‑based insights (scorecards, heatmaps, behavioural indicators).
Translate findings into clear readiness plans owned by the business.
Activate and coach Change Champions, Agents, Super Users, and Trainers.
Detect and manage resistance through behavioural and readiness signals.
Run readiness huddles and forums to maintain momentum and accountability.
Partner across Comms, Behaviour, and Capability to align interventions


Qualifications


Bachelor's degree in Business, Industrial Psychology, or related field
Change management training advantageous
7+ years in change readiness, transformation delivery, PMO, or business operations leadership
2 years+ management experience


Personal Traits


Evidence‑led thinker
Strong facilitator
Highly collaborative, empathetic, business‑aware


Skills


Diagnostic and readiness assessment capability
Stakeholder engagement & change network activation
Behavioural insight interpretation
Operational planning & dependency mapping
Strong communication and coaching skills