Job Objectives
To drive revenue growth by acquiring new business and strengthening existing client relationships, while ensuring exceptional service delivery and efficient receivables management.
The role aims to support the expansion of Payarena Verification Services through proactive business development, effective stakeholder engagement, timely reporting, and seamless collaboration with internal teams to deliver value-driven solutions.
Duties and Responsibilities
Win new business from clients and manage relationship with clients to grow the existing business.
Resolves or treat customer's issue/request promptly.
Work with Head of Department (HOD) to develop/upsell existing business to clients, and identify and pursue new business opportunities for Payarena Verification Service.
Collation of tasks from internal and external call notes/meetings.
Follow up to deliver on commitments made to clients at meetings, using call notes as a guide.
Manage efficient receivable circle with clients.
Provide clients with required reports on timely basis.
Work with project office/Ecommerce Platform team on delivery of business enabling projects.
Provide support for all other departmental activities/tasks as may be required be the HOD.
Key Performance Indicators
As agreed from time to time based on business exigencies.
Job Requirements
Education: Bachelor's Degree / HND in any relevant discipline.
Experience: Minimum of 3 years relevant work experience in fintech, digital payments, e commerce, or financial services.
Post NYSC experience.
Key Competence Requirements
Knowledge/Experience:
Technical knowledge in selling service-oriented products/solutions.
Very good knowledge of payment industry.
Skill/Competencies:
Strong interpersonal skills.
Excellent written/oral communication skills.
Strong analytical skills.
Organizational skills.
Confident negotiator and ability to close the right type of business deals at the highest level.