Job Objectives
The Core Banking Officer supports the administration, optimization, and operational stability of the Core Banking Application, ensuring reliable processing of banking transactions, product configurations, and seamless service delivery across all banking channels.
Duties and Responsibilities
Support daily operations and administration of the Core Banking System.
Monitor transaction processing, batch operations, EOD/EOM activities, and system performance.
Configure banking products, parameters, user roles, and operational workflows within the system.
Investigate and resolve transaction failures, reconciliation exceptions, and system anomalies.
Support system upgrades, patches, testing cycles, and releases.
Collaborate with Middleware, Digital Channels, Risk, and Operations teams for platform integrations.
Ensure system compliance with regulatory and audit requirements.
Maintain operational documentation, SOPs, and change records.
Support data integrity checks, reporting requirements, and reconciliation activities.
Provide second-level technical support to business users and banking operations teams.
Requirements
Education University: Candidates should possess a B.Sc., B.Tech. or B.Eng. (Minimum of 2:2) in Electrical /Electronics, Computer Engineering, Computer Science or Physics Electronics.
Certifications:
ITIL Foundation
Core Banking Vendor Certification.
Banking Operations or Digital Banking certification
Others: Minimum 7 years' IT experience with strong exposure to Core Banking Operations or Banking Application Support.