Key Responsibilities:
Coordinate care between healthcare providers, enrollees, and the HMO.
Ensure that healthcare services provided are medically necessary.
Oversee the case management of admitted enrollees.
Work closely with the Customer Care team to ensure excellent service delivery.
Organize medical screenings and health talks as required.
Requirements:
Excellent verbal and written communication skills.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Strong problem-solving and decision-making skills.
Excellent interpersonal and relationship management skills.
Qualifications:
MBBS degree.
Valid MDCN Practising Licence.