Care Manager

JOB PURPOSE Collaborate with medical clients, intermediaries, and medical service providers to facilitate access to quality, timely, effective, and cost-efficient healthcare services with the aim of achieving business growth, profitability, and customer retention. KNOWLEDGE AND EXPERIENCE Experience: Qualifications: Academic Qualification Bachelor›s degree Nursing/ Diploma in Nursing Professional Qualifications Nursing Council of Kenya AIIK Experience: Four years' experience in health insurance Knowledge Understanding of insurance industry SKILLS AND COMPETENCIES Claims Management Analytical skills. Customer Management Customer Management Influencing skills Negotiation skills Policy interpretation skills Processing of all classes of insurance Communication skills Interpersonal skills Customer Service IT skills (fluency) Integrity Reliability Transparency Professionalism Teamwork Quality