Job Description
To account for the CSOS programmes regularly to the Board, through the Chairperson, the Executive Authority, and other relevant organisations.
To account to the Board on the strategic affairs of the Community Schemes Ombud Service.
Oversee an efficient and effective dispute resolution mechanism for Community Schemes.
Oversee the regulation of Community Schemes to ensure their good governance.
Oversee appropriate administrative systems for the safe custody and control of Schemes Governance documentation.
Oversee the provisioning of customer education as an integral part for the good administration of the Community Schemes.
Manage the affairs of the Community Schemes Ombuds Service by overseeing the development and implementation of the strategic business plan of the organisation.
To oversee the development of the Strategy for the organisation.
Ensure the growth of the organisation through devising and implementation of sound and sustainable funding models.
Ensure financial viability, by implementing efficient levies collection model.
Ensure proper financial management regarding financial planning and reporting, revenue, and expenditure.
Ensure alignment of the CSOS long-term strategic plan, APP and business plans to the overall regulatory and legislative requirements of CSOS's financial plan.
Establish strategic partnerships with key stakeholders in order to achieve business objectives.
Ensure availability and effective utilisation of resources to support the overall strategy of CSOS.
Ensure compliance to legislation and regulatory frameworks.
Identify stakeholder and partner requirements synergistic to CSOS in order to support the execution of the strategic priorities.
Ensure execution of all Board's directives.
To chair EXCO and present Operational Reports to the Board, periodically, including attending to matters from the Ministry and the Department of Human Settlements as per the Board Delegation of Authority.
Lead the implementation of the corporate governance framework to ensure clean administration.
Job Requirements
A Master's degree in Law.
A postgraduate qualification at Master's level (MBA / MBL) or equivalent will be an added advantage.
A minimum of 15 years' working experience, 10 of which must have been in an executive or senior management role in public or private sector organisations.
A proven record of good governance, financial and business administration, and strategic reporting.
Knowledge and experience in dispute resolution.
Knowledge of the Community Schemes environment including Sectional Tittles, Home-Owners Associations or similar environment; and
Understanding of the legislative environment of government is required.