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Chief Operations Officer

Qualis Business Support Services Ltd

Lagos, NigeriaPosted Posted 4 days ago
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Job description

Job Summary They wants to hire a Chief Operating Officer to manage its operations and report to the CEO. The successful candidate must be capable of building a clear management and reporting structure across both offices, holding employees accountable for results, reducing unnecessary operating expenses and developing practical strategies that improve revenue, cash flow and profitability. Responsibilities Operations Management and Organisational Structure: Develop and implement a functional operating model for the Lagos and Ibadan offices, with clearly defined roles, responsibilities, reporting lines and decision-making authority. Establish standard operating procedures, reporting schedules and departmental performance targets. Supervise daily business operations and ensure employees work in line with company policies and objectives. Resolve routine staff and operational matters without unnecessarily escalating them to the CEO. Introduce a structured process for escalating only significant financial, technical, disciplinary or strategic matters to the CEO. Ensure consistent operating standards across both locations. Staff Leadership and Performance: Assess the capabilities, productivity and suitability of existing employees. Identify skill gaps, duplicated Assess the capabilities, productivity and suitability of existing employees. Identify skill gaps, duplicated responsibilities, weak performance and operational bottlenecks. Build a functional, accountable and results-oriented team. Solar Technical and Project Oversight: Apply previous experience working in a solar-energy, inverter or power-solutions company to oversee technical operations. Review and critically assess technical reports, site-audit reports, load assessments, system designs, bills of quantities, installation reports and project-completion documents. Query inconsistencies, incomplete documentation, questionable equipment specifications and deviations from approved project scope. Ensure projects are delivered within agreed timelines, budgets and quality standards. Coordinate technical personnel, procurement, logistics and customer communication throughout project execution. Sales Growth and Commercial Performance: Develop practical strategies to increase sales of inverter systems, solar installations, batteries, accessories, repairs and related services. Establish a disciplined sales pipeline, lead-follow-up process and conversion-reporting system. Work with the sales team to improve conversion rates and revenue generation. Identify opportunities for repeat business, customer referrals, service contracts and commercial partnerships. Monitor sales performance, gross margins, cash collected and outstanding customer. Requirements A degree in Electrical Engineering or Business Management and previous experience in managing operations of a Solar/Inverter Company. Strong leadership skills and ability to coordinate daily operations of the company and meet up with customers needs. General oversight supervision of the entire business, managing staff, helping resolve any customer quesries.

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