Job Description
To assess and adjust losses of complex claims for Standard Insurance Limited, South Africa, to deliver effective and efficient world class customer service and excel in operation, financial and service requirements.
To manage, control and attend to contractor audits, authorisations over-mandate, upfront assessments, customer complaints and enforce correct interpretation of the Homeowners insurance policy with panel service providers and clients.
Qualifications
Type of Qualification: Degree
Business Commerce, Civil Engineering, Construction and Physical Planning
Experience Required
The job requires an incumbent with minimum 5 years experience as a Building Assessor.
Minimum 3 years experience within the Short-Term Insurance Industry would be required.
Additional Information
Behavioural Competencies:
Developing Expertise
Upholding Standards
Adopting Practical Approaches
Articulating Information
Team Working
Taking Action
Checking Details
Resolving Conflict
Providing Insights
Producing Output
Meeting Timescales
Managing Tasks
Technical Competencies:
Claims Knowledge and Management
Client Acceptance & Review
Insurance Principles
Insurance Products & Services
Quant Skills
Risk Perception & Assessment
Underwriting and Pricing Risk
Underwriting Management
Business Administration Skills
Data Management (Administration)
Records and Archive Management
Written Communication