Main Purpose
Execute, according to hygienic standards, housekeeping, cleaning and tidying up activities in order to ensure public and staff private areas are in good condition.
Accountabilities
Clean bedrooms, bathrooms, toilets and other rooms in MSF houses.
Do the laundry, iron clothes and perform other housekeeping activities.
Support the cook (washing up, cleaning the kitchen, etc.).
Sweep and mop the floors.
Restock supplies (toilet paper, soap, etc.) as required.
Upon arrival, prepare hot water for tea/coffee and refill drinking water.
Check that the toilets are well stocked with paper, soap and condoms.
Check that the water supply (kitchen, showers, etc.) is sufficient during water cuts.
Keep premises properly locked (doors, windows).
MSF Section/Context Specific Accountabilities
Responsibilities: HOUSEKEEPING
Daily general cleaning of the whole house (all rooms, bathrooms, toilets, kitchen, dining room, etc.)
Tidying beds daily, washing the bed sheets every week and mosquito nets once a month
Washing dishes
Cleaning of all walls and windows
Washing clothes, hand towels, curtains and ironing
Ordering once a month hygienic items for the maintenance of the house from the logistician
Doing extra cleaning in case of any accident or requirement
Having a planned schedule for deep cleanings
Informing the Personnel Administration Manager / Logistician in case of any problems that arise in the house
Maintaining high hygiene and cleanliness standards in the guest houses
Responsibilities: OFFICE CLEANING
Daily general cleaning of the office (office rooms, washrooms, sinks, and reception area, etc.)
Dusting desks, shelves, and office equipment
Cleaning windows, glass surfaces, and mirrors
Replenishing office supplies such as soap, toilet paper, and paper towels
Emptying trash bins and replacing liners
Disposing of waste in designated areas
Cleaning kitchen surfaces, sinks, and appliances (e.g., microwave, fridge exterior)
Supporting the Cook in washing dishes where required
Keeping meeting rooms tidy before and after use
Monitoring cleaning supplies and informing the supervisor when stocks are low
Reporting any damages, leaks, or safety hazards noticed during cleaning
Ensuring the office environment remains organized and welcoming
Maintaining high hygiene and cleanliness standards in the office
Requirements
Education
Essential KCSE Certificate
Desirable training in housekeeping
Experience
At least one year in a similar position
Work experience in Médecins Sans Frontières or other NGOs
Language
Essential English and local language
Knowledge
Knowledge of housekeeping techniques and procedures
Competencies
Commitment
Flexibility
Stress Management
Results
Teamwork
Service