Commercial Support Analyst (Service Departments) at Boxer Superstores

Purpose of the Role


The Commercial Support Analyst will provide direct commercial, analytical, and administrative support to the Senior Commercial HOD. The successful candidate will play a key role in analysing financial and market data, preparing reports and presentations, monitoring supplier and category performance, and supporting commercial decision-making processes across the department.


Minimum Requirements


3-Year BCom Degree or equivalent qualification in Analytics or related field
Minimum 3 years' relevant experience in a commercial analytical role
Advanced Microsoft Excel skills
Strong analytical and numerical reasoning abilities
Excellent attention to detail and organisational skills
Strong verbal and written communication skills
Ability to work under pressure and meet tight deadlines
Good mathematical and accounting knowledge
High level of discretion when handling confidential information
Proficient in Microsoft Office and PowerPoint
Knowledge of Bomm System and Cube is essential
Experience working with market analytics dashboards (e.g. Nielsen platforms) advantageous


Duties and Responsibilities
Key Responsibilities

Commercial & Analytical Support


Conduct financial analysis focusing on margin control, cost forecasting, and promotion modelling
Analyse market trends, category performance, and supplier analytics using market insight platforms
Collect, analyse, and interpret data to identify trends and opportunities
Prepare and present ad hoc reports and presentations for senior management
Monitor supplier, category, buyer, and promotional performance, providing recommendations for improvement
Track and analyse combo promotion performance and maintain historical performance records
Support pricing decisions through data-driven analysis
Provide support and engagement on supplier dashboard initiatives


Administrative & Operational Support


Manage and coordinate special commercial projects and sensitive initiatives
Communicate effectively with internal and external stakeholders
Assist in policy and process improvement initiatives
Compile promotional sales forecasts and analyse post-promotion performance accuracy
Manage seasonal and ad hoc controls, ensuring claims and collections are accurately processed
Support trading term compliance pre-audits
Ensure compliance with EDI processes and procedures


Deadline:8th June,2026