JOB PURPOSE
To support execution of corporate communications, digital content, and public relations while ensuring consistent messaging and safeguarding the SACCO's brand and reputation.
MAIN RESPONSIBILITIES OF THE JOB
Draft and disseminate internal and external communications (circulars, notices, newsletters, member updates).
Support preparation of official communication materials (speeches, briefs, key messages).
Ensure consistency of messaging across all communication channels and maintain standardized templates.
Assist in managing and updating digital platforms (website, member portal, mobile app, social media).
Assist in developing and scheduling content aligned to SACCO products and strategic initiatives.
Monitor digital engagement metrics and prepare periodic performance reports.
Draft press releases and assist in coordinating media engagements and interviews.
Maintain and update media contacts database and track media coverage.
Support communication with members, stakeholders, regulators, and partners.
Assist in coordinating communication for SACCO events, campaigns, and stakeholder forums.
Ensure adherence to corporate branding, regulatory requirements, and communication standards.
Prepare and submit monthly communications reports to the CEO and management covering digital performance, media coverage, communications, and stakeholder engagement.
Maintain communication records and escalate sensitive matters to management as appropriate.
Any other duty that may be assigned by the Management from time to time
KNOWLEDGE, SKILLS AND EXPERIENCE
Minimum level of academic qualifications required for the role:
Bachelor's degree in communications, Public Relations, Journalism, Marketing, or related field
Successful candidates will be required to meet the requirements of Chapter 6 of the constitution of Kenya by obtaining the necessary documentation.
Minimum level of professional qualification required
Professional certifications in communications, digital marketing and public relations
Professional qualification in Public Relations/Communications (e.g., CIPR, IPRSK)
A registered member of relevant professional body is an added advantage
Minimum number of years of experience required.
At least 3 years' experience in communications, public relations and digital marketing
Experience communications and public relations in regulated financial institutions.