Key Responsibilities:
Handle client communication via phone, email, and WhatsApp
Prepare quotes, place orders, and follow up with suppliers
Process and capture invoices accurately
Maintain records using Excel, Outlook, and internal systems
Learn and use accounting software (IQ)
Resolve client queries and operational issues efficiently
Assist with ad hoc administrative and personal tasks
Ensure high levels of accuracy and attention to detail
Work independently and manage daily priorities
Minimum Requirements:
Proven experience in administration or customer service
Strong computer skills (Excel, Outlook, Windows, WhatsApp)
Ability to learn new systems quickly