Job Summary
Responsible for managing import and export documentation and customs clearance processes within the control tower.
Ensures accurate, compliant, and timely processing of shipping documents while coordinating with customs authorities, shipping lines, and internal teams to ensure smooth cargo movement.
Key Responsibilities
Manage end-to-end import/export documentation and customs clearance
Ensure compliance with Nigeria Customs regulations and international shipping requirements
Coordinate shipment documentation and track cargo clearance status
Liaise with customs agents, shipping lines, and terminal operators to resolve issues
Apply INCOTERMS correctly in all transactions
Maintain accurate documentation records for audit and compliance
Provide shipment updates and operational reports
Support process improvements to enhance efficiency and turnaround time.
Qualifications & Experience
Bachelor's Degree in Logistics, Supply Chain, Business Administration, or related field
Minimum 5 years' experience in freight forwarding, customs documentation, or logistics operations
At least 3 years in a supervisory role
Strong knowledge of customs clearance processes and INCOTERMS
Proficiency in Microsoft Office and logistics/customs systems.