Job Description
To provide technical support for critical Data Centre Facilities infrastructure, ensuring the continuous availability, reliability, and efficient operation of electrical, mechanical, environmental, and safety systems within the Bank's data centre environment.
The role supports maintenance activities, monitors facility performance, assists with incident resolution, vendor coordination, compliance activities, and infrastructure changes to ensure a stable, secure, and resilient operating environment that meets business and service delivery requirements.
Qualifications
Type of Qualification: Electrician NQF4 (Red Seal trade tested)
Field of Study: Electrical Technician
Preferred Qualifications and Certifications
Certified Data Centre Professional (CDCP)
ITIL Foundation
Building Management Systems (BMS) certification
Electrical, HVAC, UPS, Generator, or Critical Facilities-related certifications
Experience Required
Technology Operations / Data Centre Facilities Management
Technology
3-4 years
A minimum of 3 years' experience in a critical facility, engineering, building services, or data centre environment. Experience supporting electrical distribution systems, UPS systems, generators, HVAC and cooling infrastructure, fire detection and suppression systems, building management systems, and environmental monitoring systems is required.
Practical exposure to maintenance management, vendor coordination, incident resolution, and change control processes within a highly available operational environment is advantageous. A basic understanding of operational risk management, safety compliance, and service management principles is preferred.
Additional Information
Behavioural Competencies:
Adopting Practical Approaches
Checking Things
Documenting Facts
Embracing Change
Establishing Rapport
Following Procedures
Interpreting Data
Meeting Timescales
Producing Output
Showing Composure
Taking Action
Team Working
Technical Competencies:
Critical Facilities Support
Electrical Infrastructure Support
Mechanical and Cooling Systems Support
Infrastructure and Platforms Support
Incident Management
Change Management
Vendor Coordination
Building Management Systems
Environmental Monitoring
Risk and Compliance Awareness
Technology Orientation
Data Centre Operations