Debtors Administrator / Key Accounts Coordinator – Finance

Debtors Administrator / Key Accounts Coordinator - Finance Our client, a well-established company based in Lynnwood, Pretoria, is seeking an experienced and motivated Debtors Administrator / Key Accounts Coordinator to join their team. The successful candidate will initially focus on debtors administration, collections, reconciliations and client account management, with the opportunity to progress into a Key Accounts Coordinator role managing their own portfolio of clients and developing long-term client relationships. The ideal candidate will be organised, detail-oriented and confident when dealing with customers, professionals and internal stakeholders. This position offers a strong long-term growth opportunity for an individual who is interested in developing their career within both finance and client relationship management. Minimum Requirements: Minimum 3 - 5 years' relevant experience in a Debtors, Accounts Receivable, Credit Control or similar finance role. Proven experience managing debtor accounts, outstanding balances and collections. Strong knowledge of account reconciliations, payment follow-ups and debt collection procedures. Experience with age analysis and monitoring outstanding accounts will be advantageous. Strong reconciliation and account management skills. Excellent verbal and written communication skills. Proficient in Microsoft Excel and Outlook. Strong administrative and organisational skills with excellent attention to detail. Professional telephone etiquette and confidence when dealing with customers. Ability to work independently, prioritise tasks and manage multiple responsibilities. Strong problem-solving and query-resolution abilities. Previous experience dealing with professional clients or senior stakeholders will be advantageous. Roles & Responsibilities: Debtors Administration & Collections Follow up on outstanding and overdue accounts via telephone and email. Manage collections and follow up on outstanding payment commitments. Negotiate and monitor payment arrangements where required. Reconcile client accounts and investigate discrepancies and outstanding queries. Maintain accurate and up-to-date debtor records. Prepare debtors reports, age analysis and account statements. Monitor outstanding balances and ensure accounts are followed up within agreed payment terms. Maintain accurate records of customer communication and collection activities. Escalate problematic or long-outstanding accounts when required. Account Management & Reconciliations Manage and maintain accurate client account information. Allocate and monitor customer payments. Investigate and resolve invoice, payment and account discrepancies. Liaise with internal departments to resolve account-related queries. Monitor account activity and identify potential collection concerns. Provide accurate information regarding outstanding accounts and payment progress. Key Accounts Coordination - Growth Opportunity Progress into managing an allocated portfolio of key clients. Build and maintain strong, professional client relationships. Act as a key point of contact between clients and the business. Coordinate client queries and ensure prompt resolution. Monitor account performance, payment trends and client requirements. Liaise with internal departments to ensure client needs are addressed efficiently. Identify opportunities to improve client service, retention and account management. Take ownership of an independent client portfolio as the role develops. General Administration & Team Support Maintain accurate and confidential financial and client records. Liaise with Key Account Coordinators and internal departments regarding account-related matters. Assist with general finance and administrative duties as required. Contribute to improving internal debtors and account management processes. Ensure all customer and financial information is handled with appropriate confidentiality. Preferred Attributes: Client-focused and proactive. Confident and professional when dealing with customers, professionals and senior stakeholders. Strong relationship-building and interpersonal skills. Organised, accountable and results-driven. Excellent attention to detail. Strong problem-solving abilities. Able to manage multiple priorities and work independently. Eager to develop into a client-facing Key Accounts role. Closing Date: 31 Oct 2026