Ekolog (EKO Logistics & Food Company Ltd) is seeking a highly organized and detailoriented Dispatch Officer to coordinate dispatch activities, ensure accurate documentation, and support efficient fleet operations across the organization. The ideal candidate will oversee loading activities, maintain dispatch records, ensure compliance with operational procedures, and support smooth communication between drivers, fleet operations, and clients. This role requires strong coordination skills, attention to detail, and the ability to thrive in a fast-paced logistics environment.
Key Responsibilities
Dispatch Coordination & Fleet Support
Coordinate daily truck dispatch activities and monitor trip schedules
Verify all gas purchase receipts, delivery waybills, and trip documentation submitted by drivers
Ensure all dispatched goods are properly arranged according to truck capacity and operational safety standards
Supervise loading operations to ensure quantities loaded correspond accurately with waybill records
Ensure heavy-duty equipment on low-beds are properly positioned and secured for safe transit
Confirm that cargo transported does not compromise the physical condition or safety of the truck
Documentation & Compliance
Ensure all Ekolog dispatch documents are properly signed by clients and accurately documented
Scan, organize, and maintain both softcopy and hardcopy dispatch documentation
Maintain accurate trip scheduling and operational records
Prepare daily dispatch reports and documentation compliance reports
Ensure timely submission of operational and compliance reports
Operational Monitoring
Inspect returning trucks to ensure they are properly washed and maintained in good physical condition
Support adherence to operational safety and logistics procedures
Escalate documentation discrepancies, operational issues, or dispatch irregularities to management promptly
Support continuous improvement of dispatch and fleet coordination processes
Qualifications & Requirements
Education
Minimum of OND/HND/Bachelor's degree in Logistics, Supply Chain Management,
Business Administration, or related field
Experience
2 - 4 years of experience in logistics coordination, dispatch operations, or fleet administration
Experience within a logistics or transportation company is an added advantage
Skills & Competencies
Technical Skills
Strong documentation and record-keeping skills
Proficiency in Microsoft Excel and basic reporting tools
Familiarity with logistics documentation and dispatch processes
Ability to manage and organize operational records efficiently
Analytical & Operational Skills
Strong attention to detail and accuracy
Ability to monitor compliance and identify operational discrepancies
Good problem-solving and coordination abilities
Ability to work under pressure and manage multiple dispatch activities simultaneously
Soft Skills
Strong communication and interpersonal skills
Good organizational and time management skills
Ability to work independently and collaboratively with operations teams