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Documentation Controller at Helderberg Personnel

Helderberg Personnel
May 05, 2026
Full-time
On-site
Requirements:


Matric
Diploma / Degree in clearing and forwarding, alternatively adequate industry work experience
Industry training of export documentation required
Three years relevant experience


Key Performance Areas:
Pre-season planning and preparations


Mandate letters (COO/SARS)
APE registrations
Ensure all customers have mandate letters.
Get all qualified clients APE registered. Save APE approvals on the network


Documentation Process:


Documentation Instructions
SI
Addendums
Cargo dues
Mates receipt / Packing list
SAD500
Phyto
COO
Bill releases
Draft/Final documents
Final documents / Courier
Maintain in-season accuracy and integrity (Logs to update on QX annually prior to season/prior to first shipment)
Submit SI's to shipping lines
Submit Titan via QX to PPECB
Submit cargo dues via Shipshape.
Mates receipt to consignee / receivers within 2 days of ATD
Generate commercial invoice where required to submit SAD500.
Submit phyto applications via QX to Ecert.
Submit online COO applications if applicable
Cargo dues + SAD500 to be submitted to shipping lines to receive release
Retrieve drafts (PPECB EC / Phyto / COO / Bills / SAD500) from necessary platforms. Check and approve prior to submitting to clients for approval. As per documentation instructions, check if drafts are to be sent to customers prior to submitting
Draft documents to be checked and approved by necessary parties to courier as instructed.
Courier / Electronic Release / Delivery no later than 5 days prior to ETA


Cost management


Documentation job card - copies and invoice copies
In event additional costs being incurred, incident log to be completed indicating type of cost and accountable party from which such cost should be recovered.
Minimize extraordinary costs payable by Forwarding Division
Ensure correct number of documents are ticked/indicated in QX to enable correct recovery of costs from clients
Enable Finance and Cost Accounting to process costs correctly.