E-Commerce Administrator (Bronkhorstspruit) at AFGRI Equipment

Description


To administer the AFGRI E-Commerce Operations, ensuring efficient and effective management of online sales, inventory, and customer service.


Requirements

Minimum Requirements


Grade 12
Certificate/Diploma in Business Administration or equivalent
2 - 3 years of experience in the retail environment with an understanding of the supply chain process
Experience in the E-Commerce environment or digital marketing roles with an understanding of E-Commerce platforms (advantageous)
Experience in vendor/supplier management


Key Performance Areas

Administration and Reporting:


Obtain and upload original invoices with supporting documents to the relevant system
Process orders for service vendors and track order status
Ensure invoice information is correct and issued according to SARS requirements
Prepare and send documentation for payment and handle supplier queries
Inventory Control and Product Sourcing:
Manage online master data and content monitoring
Conduct online catalogue sanity checks and source accurate product information
Maintain promotional items and pricing, and monitor out-of-stock products


Operational Process and Support:


Assist with the procurement of escalated orders and returns processing
Supervise operational processes such as goods receiving, order processing, and dispatching
Manage operational materials and ensure efficient support


Stock Management:


Manage inventory dependent on minimum orders and long lead times
Control stock forecasting and management for promotional items and marketing campaigns
Report on inventory levels and turnover, and participate in branch stock counts


Customer Service:


Maintain good supplier and customer relationships
Generate and convert leads into sales
Handle customer queries professionally and ensure timely responses


Technical Competencies


Proficiency in Microsoft Office (Word, Outlook, PowerPoint, Excel)
Working knowledge of eCommerce technologies and platforms
Experience with Enterprise Resource Planning tools (SAP, SAGE, Kerridge)
Strong verbal and written communication skills


Behavioural Competencies


Highly organised with strong planning and administrative abilities
Business awareness and orientation
Good interpersonal skills
Attention to detail
Adaptable and able to work under pressure
Team player committed to maximising the AFGRI Online Platform performance
Problem-solving skills


Closing Date: 25 February 2026