Description
To ensure the day-to-day management of the Forecourt and Kiosk - Customer Service, Administration and Supervision
Requirements
MINIMUM EDUCATION/TRAINING REQUIRED
Grade 12
Tertiary qualification in Business Administration advantageous
MINIMUM WORK EXPERIENCE REQUIRED
2 years relevant forecourt experience
Management and/or Team Lead experience will be an advantage
KEY PERFORMANCE AREAS
Effective management of stock levels through daily monitoring of stock levels at kiosk and forecourt
Oversee regular stock-taking, cycle counting and stock rotation
Ensure placement of stock in correct shelves/bins
Manage and control stock expiration register and report on stock expiration dates and best before dates
Ensure achievement of sales targets set for kiosk and forecourt in accordance with marketing plans and budgets
Manage and report on the budget vs actual expenses
Ensure customer service
Build and maintain sound customer relations with internal and external clients, grow customer base and ensure that client queries and complaints are resolved timeously
Ensure compliance with health and safety requirements in line with company policy and legislative requirements
Manage employee key performance areas, monitor performance standards, identify training and development requirements, and ensure fair disciplinary action to address deviations
Perform cash-ups, shift change overs, daily tank dipping and fuel stock management
Oversee ordering, receiving, processing of fuel stock
TECHNICAL KNOWLEDGE/SKILLS
Good verbal and written communication skills
Computer literacy (MS Office)
POS Knowledge
ERP Systems knowledge
Good customer service
BEHAVIOURAL SKILLS
Accuracy and attention to detail
Stress management
Customer orientation
Interpersonal skills
Problem Solving ability
Time management Accountability
Closing Date: 25 February 2026