Description
Manage parts operations within the dealership to provide customer satisfaction while maximizing profit through parts sales, as well as inventory and expense control
Requirements
REQUIRED MINIMUM EDUCATION/TRAINING
Grade 12
MINIMUM WORK EXPERIENCE
5 years related experience of which two years must be in a supervisory capacity
John Deere parts experience will be an advantage
KEY PERFORMANCE AREAS
Oversee stocktaking and stock counting
Manage stock returns and claims
Order parts and AMS stock
Maintain an accurate and effective parts inventory control system
Manage and followup warranty claims
Build and maintain good relationships with internal and extern clients and ensure that client queries and complaints are resolved timeously
Monitor monthly income and expenses, report any deviations and implement corrective measures where applicable
Manage employee key performance areas, monitor performance standards, identify training and development requirements, and ensure fair disciplinary action to address deviations
Implement a risk management plan for the Parts Department
Ensure compliance with AFGRI's Health and Safety Policy and other legislative requirements.
TECHNICAL KNOWLEDGE/ COMPETENCIES
Computer literacy (MS Office)
Product knowledge
Verbal and written expression/communication
Stock control knowledge
Sales knowledge
Basic financial skills
Analytical
BEHAVIOURAL COMPETENCIES
Customer orientation
Networking
Listening
Excellent interpersonal skills
Leadership
Closing Date: 26 February 2026