Job description
ROLE PURPOSE
The key function of this role is to drive sales revenue and margin, and to ensure effective execution across an assigned portfolio of strategic accounts. This is achieved by putting in place a clear and consistent strategic account management approach, creating strong focus on priority customers, and ensuring that portfolio management exceeds guidelines for each account.
The role provides leadership, direction, and resource stewardship for the strategic accounts sales function. As a senior sales leader, the incumbent works closely with the Chief Sales and Marketing Officer to ensure the profitable achievement of strategic account sales goals and alignment of strategic account objectives with the organisation's business strategy.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ROLE REQUIREMENT
Primarily involved in developing, evolving, and gaining approval for the long-term vision and growth strategy for the assigned strategic accounts.
Sets the strategic account strategy and significantly influences business unit strategy.
Provides leadership to sales team.
Provides technical guidance to sales team.
Gives regular, comprehensive and constructive feedback to team and conducts their performance appraisals.
Proactively seeks feedback from team members and deals constructively with any criticism.
Adjusts management style to get the best from the individuals within the team
Delegates work to team members taking into account their capacity, level of skill and exposure to different types of work and complexity
ESSENTIAL DUTIES AND RESPONSIBILITIES
Formulate and implement high-level strategies to drive sales across the assigned strategic accounts.
Define and execute account strategies to secure new opportunities and strengthen Nexio's position within the assigned strategic accounts.
Define and execute account growth strategies to increase share of wallet across the assigned strategic accounts.
Drive a high-performance sales culture within the strategic accounts team using a strong sales management system.
Provide mentorship and coaching to sales people in the achievement of their sales objectives
Accurately forecast in the weekly cadence to achieve organisational sales and financial objectives
Track sales team metrics - pipeline accuracy, forecast accuracy and pipeline coverage, target achievement - and coach for performance.
Implement and execute on performance improvement plans for poor performance
Drive strategic customer engagements at C-level across the assigned strategic accounts.
Provide input into commercial negotiations for purposes of closing strategic deals.
TECHNICAL / PROFESSIONAL COMPETENCIES
Solid track record of managing complex, high-value strategic accounts and building senior customer relationships.
Solid proven track record of achieving sales targets and sales execution
Solid leadership skills
QUALIFICATIONS & EXPERIENCE
Matric
Degree in Business Administration, Public Administration, ICT, Marketing, or related field
Post graduate qualification advantageous
Solid understanding of the ICT Industry products and solutions including Cloud, Cyber-security and Digital
Solid understanding of the industries, business priorities, market trends, and ICT opportunities relevant to the assigned strategic accounts.
A strong executive network within these accounts and their ecosystems will be advantageous.
Excellent verbal and written communication skills
10+ years of experience in Sales with a minimum of 2 years at management level
LEADERSHIP COMPETENCY REQUIREMENTS
Exceptional team management skills
Excellent verbal and written communication
Ability to delegate efficiently
Extensive industry knowledge with an eye towards the future
Diplomacy and patience
People skills
Strategic thinking
Listening
The ability to set and execute the vision of the company