Are you someone who has experience in:
Providing leadership and direction for the design, implementation and management of enterprise systems management infrastructure
You will be responsible for:
Provide input into the budgeting process and monitor utilisation for the financial year according to the operational plan
Present work proposals on planned activities that will require financial resources
Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability
Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map
Research, enable and consult on improvements and opportunities to harness technology and platform enablement
Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy
Work closely with a cross-functional team to assess enterprise system management product requirements for new and enhanced interface applications
Provide leadership and direction within enterprise systems management to use correct networks, platforms and applications
Oversee the design, implementation and management of the enterprise systems management infrastructure
Translate business strategies into actionable goals and execute relevant IT projects / IT initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
Ensure service level requirements in the areas of network management, platform management, application management, event management, patch management, configuration management, capacity management, enterprise systems monitoring, automation, integration and asset management
End Date: August 20, 2026