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Experienced Hotel Operations Supervisor

Hotel Capitol

Lagos, NigeriaPosted Posted 2 days ago
excel

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Job description

Job Summary Oversee daily hotel operations, ensuring high-quality guest experiences and efficient service delivery. Responsibilities Supervise Teams: Manage front desk, housekeeping, and F&B staff. Guest Experience: Ensure excellent customer service and resolve issues promptly. Operations Coordination: Monitor check-in/check-out processes, room readiness, and inventory. Reporting: Prepare daily reports on occupancy, revenue, and operational feedback. Compliance: Ensure adherence to safety, hygiene, and service standards. Requirements HND or BSc Degree in Hospitality Management or related fields NYSC certificate. 2 - 5 years experience in a supervisory role in a hotel (front desk or operations preferred). Proximity to work location (agege, ogba, ikeja, ojodu berger, ojota, akute, ketu) axis.

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