External Sales Representative at NECSA
NECSA
Key Performance Areas
Sales:
Achieve set annual sales targets and increase revenue and market share
Travel to defined geographies to sell products and services.
Achieve the required number customer visits
Build and manage relationships between AEC-Amersham and customers and/or relevant suppliers.
Provide training, technical support and after sales service to customers on an ongoing basis.
Meet and exceed customer expectations.
Provide competitive information such as product specifications, pricing data, or bundling arrangements to establish negotiated pricing contracts for assigned products.
Perform product demonstrations, installations, and application support.
Identifies the need for new products.
Identify new clients and opportunities within existing business environment
Prepare quotations and ensure follow-up.
Complete and submit tenders accurately.
Monitor sales/backorders of products
Identify and manage exhibitions and congresses.
Marketing:
Be able to conduct research to identify competitors, their product strategies, future requirements of the market, market trends and identify areas of potential sales successes (Competitor Analysis).
Must be able to qualify leads and close opportunities.
Introduce and manage marketing strategies for present and future product ranges (under supervision)
Identify and manage exhibitions and congresses with management and support staff
Identify advertising and promotional requirements for AEC-Amersham
Ensure availability of marketing and sample material with the assistance of the internal sales support staff
Provide input on proposed special offers to Sales Manager to drive sales in a specific area
Compile Marketing Plans when new products are launched (under supervision)
Stakeholder Relations:
Update suppliers'/customers' contact details
Assist with sales support to branches.
Attend and participate in sales meetings.
Ensure that applicable queries are escalated to suppliers when necessary
Build on relationships with principals to ensure support channels are present when required.
Use initiative to liaise effectively with all stakeholders
Administrations:
Prepare quotations
Submit quotations/pro-forma invoices within 24 hours of request (under supervision if need be).
Follow-up on quotations/pro-forma invoices.
Complete tenders accurately and submit prior to deadlines
Submit reports to Sales Manager
Hybrid position and must have facility to accommodate this
Provide sales forecast
Update SAP Activities post customer visits or important telephone calls.
Update Outlook Electronic Calendar and Activity reports daily
Manage conflict/complaints in an effective and professional manner
Create and share knowledge base with colleagues and customers
Relevant problem-solving skills within working environment
Input on price list updates
Compliance:
Attend compulsory SHEQ meetings.
Adhere to company's SOPs