Field Verification Trainer (Delta, Abuja, Kano, Rivers) at Opay Nigeria

Job Description


Develop and deliver structured training programs for new and existing field verification officers
Train staff on customer verification processes, due diligence standards, and fraud detection techniques
Conduct onboarding training for new field verification recruits
Ensure compliance with company policies, regulatory guidelines, and SOPs
Update training materials regularly based on policy changes and operational feedback
Provide one-on-one coaching and corrective training where necessary
Collaborate with operations and compliance teams to improve verification quality
Maintain training records, attendance, and performance reports
Support field audits and quality assurance checks when required