We are seeking an experienced and highly skilled Fleet Manager to oversee the management of the company's vehicles, dispatch bikes, and delivery operations across all outlets.
The ideal candidate will ensure optimal vehicle performance, efficient dispatch operations, timely deliveries, and strict compliance with safety and operational standards.
Key Responsibilities
Fleet Management
Manage the company's fleet of vehicles and dispatch bikes
Ensure all vehicles and bikes are properly maintained and in good working condition
Monitor servicing schedules, repairs, and documentationTrack vehicle usage, fuel consumption, and operational efficiency
Maintain accurate fleet records and reports
Dispatch & Delivery Management
Supervise and manage dispatch riders across all outlets
Ensure timely and accurate delivery of customer orders
Monitor rider performance, attendance, and productivity
Track delivery timelines and ensure service efficiency
Ensure proper use and maintenance of delivery bikes
Enforce safety, operational, and customer service standardsResolve delivery delays, complaints, and operational issues
Driver & Rider Supervision
Manage drivers and dispatch riders effectively
Enforce discipline, punctuality, and professionalism
Handle misconduct, complaints, and performance issues
Conduct routine performance monitoring and reporting
Operational Control & Reporting
Monitor fuel usage and prevent wastage or misuse
Maintain records of accidents, breakdowns, and incidents
Provide regular reports to management on fleet and delivery performance
Work closely with Operations to support business needs across outlets
Requirements
Proven experience as a Fleet Manager, Logistics Supervisor, or similar role
Minimum of 3 - 5 years relevant experience
Strong knowledge of vehicle maintenance and fleet operations
Experience managing dispatch riders and delivery operations is an advantage
Strong leadership and supervisory skills
Good understanding of logistics, routing, and delivery systems
Ability to manage multiple teams across locations
Strong problem-solving and organizational skills
Ability to work in a fast-paced environment