Key Responsibilities
General Responsibilities
Food Delivery: Efficiently transport food orders from the kitchen to the designated tables.
Order Accuracy: Verify that orders are complete and accurate before delivery to the table.
Table Assistance: Assist servers with clearing tables, refilling drinks, and providing additional service as needed.
Customer Service: Greet and interact with customers in a friendly and professional manner.
Kitchen Communication: Maintain clear communication with kitchen staff to ensure timely and accurate delivery of food orders.
Cleanliness: Ensure that the dining area remains clean and organized, including the removal of empty plates, trash, and other waste.
Support Team Members: Assist servers and other staff members as needed to ensure a smooth dining experience for guests.
Safety and Sanitation: Adhere to all safety and sanitation guidelines as set forth by the restaurant management.
Maintenance & Hygiene
Maintain high levels of personal hygiene and excellent grooming standard at all times.
Work in collaboration with other F & B staff to keep the restaurant and bar areas cleaned and stick to food safety standards at all times.
Ensure that the standards required by law and by management are maintained at all times in the areas specified above.
Key Competencies
Good communication skills
Excellent customer service skills
Strong interpersonal skills
Time management skills
Attention to detail
Clean, with good hygiene habits
Organized, accurate and reliable
Neat and professional appearance
Presentable and cheerful personality
Academic & Professional Qualifications
Certificate in F&B and Sales Sales
Certificate in Customer care will be an added advantage
Relevant Experience
At least 3months Internship experience from a busy hospitality outlet preferably 3&4 star.