We are hiring a polished and organized Front Desk & Client Experience Associate for a luxury fitness studio in Victoria Island, Lagos. The ideal candidate will deliver exceptional client service while managing front desk operations efficiently.
Key Responsibilities
Welcome and check in clients professionally
Manage bookings, cancellations, and class schedules
Process payments and reconcile daily transactions
Assist with merchandise sales and inventory tracking
Maintain a clean, organized, and professional reception area
Requirements
2 - 4 years' experience in hospitality, retail, fitness, or front desk roles
Well-spoken, professional, and customer-focused
Tech-savvy and comfortable with booking systems & POS
Detail-oriented with strong integrity
Calm under pressure and highly organized