JOB PURPOSE:
This is an administrative role that contribute to the overall success of the company by ensuring that daily operations run efficiently. communication is effective, and client and team needs are met.
Roles and responsibilities
Streamline office processes to enhance overall efficiency.
Implement effective filing and document management systems. Ensure that office supplies and equipment are well-maintained and readily available (e.g. printing papers, office merchandise)
Provide excellent customer service to clients and visitors.
Schedule appointments and assist with client inquiries.
Maintain a welcoming and professional atmosphere in the office.
Maintain and update client databases/records and property listings.
Ensure accuracy and completeness of property/client database information.
Allocation and processing of financial transactions, invoices, and processing of receipts.
Work closely with the finance department to ensure accurate financial records.
Stay up-to-date with company software and tools.
Train team members on the use of technology and software.
Requirements and skills
Proven experience as an office administrator or in a similar administrative role.
Proficient in using phone systems and other office equipment.
Strong organizational skills with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal
Attention to detail and ability to maintain accuracy in data entry and record keeping.
Familiarity with basic accounting and analytical skills
Ability to handle confidential information with discretion