Head - Custom Business Systems Development / Custom Application Maintainance at City of Cape Town

Requirements


A relevant three year tertiary qualification, preferably a Bachelor's degree in Information Systems or Computer Science
Eight (8) years or more relevant experience across all aspects of the Information and Technology function
At least three (3) years' management level experience within Business Systems Development or Application Maintenance
Proven leadership experience managing IT development and/ or application support teams
Strong project and programme management experience
Experience implementing IT governance frameworks and regulatory compliance standards
Financial and budget management experience
High level of computer proficiency


Key Performance Areas


Provide strategic and technical leadership to Business Systems Development and Application Maintenance teams, including planning, mentoring, performance management and fostering a culture of innovation and continuous improvement
Oversee the full systems development and application lifecycle, from concept, design and development through to deployment, maintenance and enhancement
Collaborate with senior management and business units to align ICT initiatives with organisational and municipal strategic objectives
Prioritise project and enhancement portfolios and ensure delivery in line with agreed service level agreements (SLAs)
Develop, manage and control budgets, ensuring optimal utilisation of financial, human and technical resources
Establish and maintain effective working relationships with municipal departments to enable business processes through appropriate technology solutions
Ensure that ICT projects and system enhancement initiatives are properly scoped, estimated, resourced and delivered on time and within budget
Implement, manage and uphold IT governance frameworks development standards, security controls, disaster recovery processes, and legislative and audit compliance requirements
Ensure the availability, performance, reliability and accessibility of corporate applications and systems
Oversee incident management, system troubleshooting, root
cause analysis and the implementation of preventative measures
Provide technical guidance and direction to architects, engineers and development teams in the design of scalable, efficient and secure software solutions
Apply recognised industry frameworks and methodologies such as ITIL, DEVOPS, PMBOK, ISO and C3PM
Remain current with industry trends, emerging technologies and best practices in Business Systems Development and Application Managemen