APMDC is seeking to engage a highly experienced and performance-driven Head of Operations to lead and optimize its clearing, forwarding, and logistics operations. This role is critical to ensuring efficient cargo movement, regulatory compliance, and operational excellence across all touchpoints within the supply chain.
Role Overview
The Head of Operations will provide strategic and hands-on leadership across port operations, freight management (air & sea), and end-to-end logistics execution. The ideal candidate must possess a strong blend of field experience and managerial capability, with a proven track record of delivering results in a dynamic logistics environment.
Key Responsibilities
Lead and oversee end-to-end clearing, forwarding, and logistics operations
Ensure timely cargo clearance and delivery across ports and terminals
Drive operational efficiency and minimize delays, demurrage, and costs
Manage relationships with customs authorities, port officials, shipping lines, and terminal operators
Supervise and coordinate teams of clearing agents, drivers, and logistics personnel
Develop and implement standard operating procedures (SOPs)
Ensure full compliance with Nigerian import/export regulations
Provide operational reporting, forecasting, and performance tracking
Handle escalations and resolve complex operational challenges effectively
Required Experience & Competence
Clearing & Forwarding Experience (3 - 7+ Years)
Hands-on experience managing import/export shipments
Proven track record in clearing goods through Nigerian ports (Apapa, Tin Can, airports, etc.)
Strong experience with:
Form M
PAAR
SONCAP
NAFDAC permits
Direct engagement with customs officers and port authorities
Port & Logistics Operations
Experience coordinating cargo movement from port to warehouse/final destination
Management of transportation, trucks, drivers, and delivery schedules
Strong understanding of port challenges (congestion, delays, demurrage mitigation)
Experience working with shipping lines and terminal operators
Leadership & Management Experience (2 - 5+ Years)
Proven ability to lead and manage operational teams
Experience in assigning tasks, monitoring performance, and ensuring accountability
Ability to train and develop junior staff
Client & Stakeholder Management
Strong client engagement and communication skills
Ability to manage expectations and resolve issues professionally
Track record of maintaining long-term client relationships
Documentation & Compliance
Expertise in preparing and reviewing shipping and customs documentation
Strong understanding of regulatory compliance requirements
Ability to prevent penalties, delays, and operational risks
Financial & Cost Management
Experience in cost estimation for clearing and logistics operations
Strong negotiation skills with transporters and service providers
Ability to optimize cost without compromising service delivery
Problem-Solving & Decision-Making
Demonstrated ability to resolve real-time operational issues, including:
Customs queries
Documentation gaps
Cargo delays or damage
Strong analytical and decision-making capability under pressure
ÃÂâÃÂÃÂÃÂÃÂÃÂâÃÂÃÂÃÂÃÂÃÂâÃÂÃÂÃÂÃÂÃÂâÃÂÃÂÃÂÃÂÃÂâÃÂÃÂÃÂÃÂÃÂâÃÂÃÂÃÂÃÂÃÂâÃÂÃÂÃÂÃÂTechnical & System Knowledge
Working knowledge of:
NICIS (Nigeria Customs System)
Logistics/clearing software
Microsoft Excel for reporting and tracking
Additional Requirements
Strong knowledge of International Freight (Air & Sea)
Sound understanding of Incoterms
Bachelor's Degree in any discipline (mandatory)
Relevant professional certifications are an added advantage
Preferred Candidate Profile
Results-driven with strong operational leadership capability
High level of integrity, accountability, and professionalism
Ability to operate in a fast-paced, high-pressure logistics environment
Strong strategic thinking combined with hands-on execution ability
Why Join APMDC
Opportunity to lead operations in a growing logistics organization
Competitive remuneration and performance incentives
Exposure to large-scale clearing and freight operations
Career growth within a structured and performance-driven environment
Important Notice:
This role requires practical, hands-on experience in clearing, forwarding, and logistics operations.
Candidates without relevant industry experience should not apply.
APMDC is committed to attracting top-tier professionals who can drive operational excellence and deliver measurable results.