JOB SUMMARY
The HR Business Partner, Salesforce provides hands-on HR support to the sales function, with a strong focus on high-volume sales recruitment, employee relations support, and day-to-day people operations, ensuring consistent application of HR policies and a positive employee experience for a fast-paced sales environment. is hired, onboarded, and retained at speed and scale.
RESPONSBILITIES
Recruitment & Onboarding (Core Focus)
Drive high-volume recruitment of sales executives, including screening, interview coordination, reference checks, and offer processing across supported locations.
Maintain accurate recruitment trackers, candidate pipelines, and hiring data.
Support onboarding activities to ensure sales hires are compliant, engaged, and ready to perform from day one.
Employee Relations & HR Support
Act as first-line HR support for sales employees and line managers.
Support disciplinary processes, investigations, and grievance handling in line with policy.
Provide guidance on HR policies, procedures, and basic labour law matters.
HR Operations & Compliance
Ensure accuracy of employee records, contracts, and HR documentation for the salesforce.
Support leave management, confirmations, transfers, and exits.
Ensure compliance with internal policies and statutory requirements.
Performance & Engagement Support
Support performance review processes and documentation.
Assist with engagement initiatives and employee communications within the sales function.
Reporting & Data Management
Maintain accurate HR and recruitment data and prepare routine reports for the HRBP.
Track key metrics such as headcount, attrition, recruitment progress, and probation outcomes.
Professional Certification (Preferred)
CIPM, SHRM-CP, or progress toward certification.
Key Success Measures
Timely and accurate support to recruitment and HR processes.
Positive feedback from sales managers and employees.
Accurate HR records and reliable reporting.
Must have skills
Strong organisational and coordination skills. Good understanding of HR policies and employee relations. High attention to detail and ability to manage multiple priorities. Strong interpersonal and communication skills Data-conscious with basic reporting capability.
Qualifications
Bachelor's degree (or HND) in Human Resources, Business Administration, or a related field.
3 - 5 years of HR experience, preferably supporting sales or frontline teams within the banking/financial services industry.
Hands-on experience in recruitment coordination or high-volume hiring is required.