Job Summary
The HR Officer will support the day-to-day operations of the Human Resources function, including recruitment, employee onboarding, personnel documentation, employee engagement, attendance management, and general HR administration.
The role requires a highly organized and people-oriented individual who can maintain confidentiality and effectively support both employees and management.
Key Responsibilities
Recruitment & Onboarding:
Support the recruitment process from job posting and candidate sourcing to interview coordination and selection.
Screen CVs and assist with shortlisting qualified candidates.
Schedule interviews and communicate with candidates throughout the recruitment process.
Prepare onboarding documentation and coordinate the onboarding of new employees.
Maintain an up-to-date employee and candidate database.
HR Administration:
Maintain accurate and confidential employee records and personnel files.
Monitor employee attendance, leave, and other HR-related records.
Prepare HR reports, letters, memos, and other employment documentation.
Assist with the preparation and updating of HR policies and procedures.
Support the administration of employee benefits and other HR processes.
Employee Relations & Engagement:
Serve as a point of contact for employees on routine HR-related matters.
Support employee engagement and welfare initiatives.
Assist in addressing employee concerns and escalate complex issues to management where necessary.
Support disciplinary and performance management processes in line with company policies.
Performance & Learning:
Support performance appraisal and review processes.
Assist in identifying training and development needs.
Coordinate internal training sessions and maintain training records.
Compliance:
Ensure HR activities are carried out in line with company policies and applicable employment regulations.
Maintain confidentiality of employee information and sensitive HR matters.
Assist with HR audits and statutory documentation when required.
Key Performance Indicators (KPIs)
Timeliness and effectiveness of recruitment support.
Accuracy and completeness of employee records.
Timely processing of HR documentation.
Employee engagement and responsiveness to HR requests.
Compliance with HR policies and procedures.
Timely completion of assigned HR activities.
Qualifications
Bachelor's Degree or HND in Human Resources, Industrial Relations, Psychology, Business Administration, or a related field.
Professional HR certification such as CIPM, SHRM, or HRCI is an advantage.
Experience:
1 - 3 years of experience in Human Resources or a related administrative role.
Experience in recruitment and HR administration is preferred.
Key Skills & Competencies:
Strong communication and interpersonal skills.
Excellent organizational and time-management abilities.
Good knowledge of HR practices and processes.
Strong attention to detail.
Ability to handle confidential information with discretion.
Problem-solving and conflict-resolution skills.
Proficiency in Microsoft Office, particularly Word and Excel.
Ability to work independently and as part of a team.