Key Responsibilities
Talent Acquisition & Onboarding
Manage end-to-end recruitment across departments
Partner with leadership to define job roles and hiring criteria
Build and maintain a strong candidate pipeline
Track recruitment metrics (time-to-hire, quality-of-hire)
Coordinate and improve onboarding processes for faster employee integration
Performance Management & Accountability
Support implementation of performance management frameworks
Track team KPIs and ensure alignment with business goals
Coordinate performance reviews, probation assessments, and confirmations
Support managers in addressing performance gaps
Promote a culture of accountability and continuous feedback
HR Operations & Compliance
Act as the first point of contact for HR-related matters
Maintain accurate employee records and HR systems
Ensure compliance with Kenyan labour laws and statutory requirements (NSSF, NHIF, PAYE)
Manage employment documentation and HR policies
Handle employee relations, grievances, and disciplinary processes
Conduct exit interviews and provide insights
Payroll & Benefits Administration
Prepare and manage monthly payroll accurately and on time
Administer employee benefits and welfare programs
Ensure statutory deductions and filings are compliant
Liaise with finance and external partners as needed
People & Growth Enablement
Support workforce planning and team structuring
Improve onboarding efficiency and employee productivity
Partner with leadership to drive execution across teams
Contribute to building scalable HR systems aligned with company growth
Key Requirements
Bachelor's degree in Human Resource Management, Business Administration, or related field
4 years' experience in HR or People Operations
Strong understanding of Kenyan labour laws and HR best practices
Proven experience in recruitment and onboarding
Strong organizational and execution skills
Excellent communication and interpersonal skills
Ability to work cross-functionally and influence stakeholders
Experience using HRIS, ATS, or payroll systems to manage employee data and recruitment processes efficiently
Strong analytical skills with the ability to track, interpret, and report on HR metrics