Key responsibilities
Monitor all HR activities and practices to ensure compliance with statutory requirements and company policies; keep abreast of the legal environment and ensure senior staff are aware of all relevant requirements.
Develop, implement, and continuously improve HR operational processes, workflows, and standard operating procedures (SOPs).
Ensure HR administration, including contracts, onboarding, offboarding, employee records, and leave management, is executed accurately and on time.
Maintain robust HR documentation, audit trails, and records management practices to support compliance and governance.
Manage employee relations matters and provide advice and guidance to managers and supervisors on labour laws and related market practices to ensure a harmonious work environment.
Drive grievance resolution and ensure all pertinent issues are addressed in a fair, confidential, and transparent manner, ideally before escalation to legal proceedings.
Where disputes become legal matters, support cases through the timely provision of information to compliance and legal teams and attend legal proceedings as appropriate.
Maintain up-to-date knowledge of evolving labour legislation and proactively advise management on implications for the business.
Monitor HR service delivery metrics and take corrective action where performance gaps are identified.
Partner with departmental heads to anticipate workforce needs and manage the end-to-end recruitment and selection process for all approved vacancies, ensuring hiring practices comply with applicable law and company policy.
Maintain and manage the approved headcount establishment, flagging variances and supporting workforce planning conversations with senior management.
Oversee onboarding programmes to ensure new employees are effectively integrated into the business.
Coordinate and support the annual performance appraisal cycle, equipping managers with the tools and guidance needed to conduct effective reviews.
Advise and support managers in addressing poor performance cases in line with company policy and the Employment Act, ensuring due process is followed consistently.
Coordinate the annual training needs analysis and maintain the training calendar in collaboration with departmental heads.
Track completion of statutory and mandatory training — including safety inductions and role-specific certifications — and report on compliance.
Support individual development planning in line with performance outcomes and succession priorities.
Partner with the HSE function to embed a strong safety culture across the workforce, ensuring HR-related obligations under the Occupational Safety and Health Act are met.
Compile and present accurate HR operational reports covering headcount, turnover, absenteeism, disciplinary trends, and compliance status.
Maintain and interrogate HR data systems to provide insights that inform decision-making at the senior management level.
Identify patterns and workforce risks through data analysis and recommend proactive interventions.
Professional experience and Educational Background required
Bachelor's degree in human resource management, Business Administration, or a related field (a Master's degree is an added advantage).
Membership of the Institute of Human Resource Management (IHRM) Kenya is required.
Minimum 6 - 8 years of progressive HR experience, with at least 3 years in an HR management/ Managerial role.
Demonstrable experience managing HR operations in a large-scale, multi-site or manufacturing environment.
Solid, hands-on experience navigating the Kenyan labour legislative framework, including the Employment Act 2007, the Labour Relations Act, and OSHA compliance.
Experience working alongside or managing relationships with external HR consultants, service providers, or shared service functions.
Competencies & Attributes
Effective communicator and influencer, able to engage credibly with senior leadership, operational managers, and frontline staff alike.
Hands-on leadership style with a strong sense of ownership and follow-through.
Strong operational discipline.
Planning, coordination, work monitoring, and problem resolution skills.
A forward planner with clear focus; able to work with minimal supervision in a diverse, fast-paced environment.
Resilient and adaptable; thrives in a dynamic manufacturing environment.
High level of integrity and professional discretion in handling sensitive HR matters.
Demonstrates a high degree of sensitivity and confidentiality.
Results-oriented with excellent negotiation, interpersonal, and communication skills.
Analytical mindset comfortable with HR data, metrics, and reporting.
Strong knowledge of HR systems and proficiency in MS Office Suite.
End Date June 15th 2026