Duties and Responsibilities:
Talent Acquisition and Retention:
Develop and implement effective recruitment strategies to attract skilled professionals in the industry.
Conduct interviews, evaluate candidates, and make hiring recommendations.
Collaborate with department managers to forecast staffing needs and address talent gaps.
Design retention programs to foster employee engagement and reduce turnover.
Employee Relations and Conflict Resolution:
Serve as a trusted advisor to employees and managers on HR-related issues.
Handle employee grievances, conflicts, and disciplinary actions in a fair and consistent manner.
Promote a positive work environment through effective communication and conflict resolution techniques.
Training and Development:
Identify training needs and develop programs to enhance employee skills and competencies.
Coordinate with external training providers and internal subject matter experts to deliver relevant training sessions.
Monitor employee performance and provide constructive feedback to support professional growth
Compliance and Policy Implementation:
Stay abreast of labor laws, regulations, and industry standards to ensure compliance.
Develop and update HR policies, procedures, and employee handbooks as needed.
Conduct regular audits to assess compliance with company policies and legal requirements.
Benefits Administration:
Administer employee benefits programs, including health insurance, retirement plans, and other perks.
Communicate benefit options to employees and assist with enrollment and inquiries.
Evaluate benefit offerings and recommend adjustments to remain competitive in the market.
HR Metrics and Reporting:
Track key HR metrics, such as turnover rates, recruitment costs, and training effectiveness.
Prepare regular reports and presentations for management review.
Use data insights to inform decision-making and improve HR processes.
Performance Management & Development
Develop clear performance frameworks and feedback loops
Coordinate learning and development programs that match individual and team growth goals
Coach managers on people development and conflict resolution
Required Specifications:
Bachelor's degree in Human Resources, Business Administration, or related field.
Registered member of IHRM
Proven experience in HR management roles, preferably in the creative sector
Strong knowledge of labor laws and regulations.
Mandatory experience performance management system
Excellent communication, negotiation, and conflict resolution skills.
Ability to maintain confidentiality and handle sensitive information with tact and discretion.
Proficiency in HRIS (Human Resources Information Systems) and other relevant software applications.