Role Summary
The Human Resources Officer will support HR operations including recruitment, employee relations, performance management, training, and HR administration while ensuring compliance with company policies and labor regulations.
Key Responsibilities
Recruitment & Staffing:
Manage end-to-end recruitment from job posting to onboarding.
Screen candidates, coordinate interviews, and conduct background checks.
Recruit operational staff such as spa therapists, nail technicians, and attendants.
Maintain a talent pipeline and support smooth onboarding.
Employee Relations:
Address employee concerns and support conflict resolution.
Assist with employee engagement and workplace wellness initiatives.
Support recognition of employee milestones and achievements.
Performance Management:
Coordinate performance reviews and documentation.
Assist with performance improvement and employee development plans.
Training & Development:
Identify training needs and coordinate development programs.
Monitor training effectiveness and recommend improvements.
HR Administration & Compliance:
Maintain accurate employee records and HR documentation.
Manage leave records and HR communications.
Ensure HR processes comply with company policies and labor laws.
Key Performance Indicators
Time-to-hire for operational roles
Quality of hires
Accuracy of employee records
Onboarding success rate
Requirements
2 - 3 years experience in HR
Experience in recruitment and employee relations preferred
Strong organizational, communication, and problem-solving skills
Proficiency in Microsoft Office, Google Workspace, and Canva.