Key Responsibilities
Recruitment & Talent Acquisition
Support end-to-end recruitment activities, including job postings, candidate sourcing, screening, interviews, and onboarding.
Coordinate interview schedules and maintain effective communication with candidates and hiring managers.
Maintain a talent pipeline for current and future hiring needs.
Ensure a professional and positive candidate experience throughout the recruitment process.
Support timely filling of vacancies in line with business requirements.
Employee Onboarding
Facilitate onboarding processes for new hires, including documentation, orientation, and induction activities.
Ensure new employees are properly introduced to company culture, policies, and procedures.
Partner with line managers to support smooth integration and early productivity of new hires.
Employee Relations
Serve as a first point of contact for employee inquiries, concerns, and HR-related matters.
Support the promotion of a positive workplace culture and employee engagement initiatives.
Assist in handling employee grievances and disciplinary matters in line with company policy.
Escalate sensitive or complex employee issues appropriately.
Performance Management
Support the coordination and administration of performance appraisal cycles.
Track performance review completion and ensure proper documentation.
Assist managers in identifying performance gaps and improvement opportunities.
Support the implementation of performance improvement plans where required.
Learning & Development
Coordinate internal and external training programs, workshops, and learning initiatives.
Maintain accurate training records and monitor training completion.
Support evaluation of training effectiveness and learning outcomes.
Assist with career development initiatives and succession planning activities.
HR Administration & Compliance
Maintain accurate and up-to-date employee records, files, and HR databases.
Prepare HR reports and analytics, including headcount, turnover, and workforce data.
Manage employee documentation such as contracts, confirmations, promotions, and exits.
Ensure compliance with Nigerian labor laws, company policies, and regulatory requirements.
Policy Implementation
Support the development, communication, and enforcement of HR policies and procedures.
Ensure employees are aware of and adhere to company policies.
Assist with periodic review and updating of HR policies as required.
Key Performance Indicators (KPIs)
Time-to-fill vacancies
Employee retention rate
Employee engagement or satisfaction scores
Compliance and audit adherence
Training completion rates
Performance appraisal completion rate
Qualifications & Requirements
Bachelor's degree in Human Resources, Business Administration, or a related discipline
2 - 4 years of relevant Human Resources experience
Professional HR certification (e.g., CIPM, SHRM, HRCI) is an added advantage
Strong knowledge of labor laws and HR best practices
Experience working in a fast-paced or growing organization is an advantage
Skills & Competencies
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Problem-solving and conflict resolution skills
High level of confidentiality, professionalism, and integrity
Proficiency in Microsoft Office Suite and HR software
Strong analytical, reporting, and documentation skills
Additional Information
The role requires discretion, sound judgment, and the ability to manage sensitive information.
The Human Resource Officer plays a critical role in shaping employee experience and supporting organizational culture.